Meet The Team
Chris Mitchell
Salt and filter cartridge deliveries
Absolutely first class service by Basingstoke Softeners from initial phone enquiry on Friday pm to delivery first thing Monday morning, loaded and stacked perfectly where wanted by Chris, and at the best price going.
I’m not going to trawl for suppliers next time I order - it’s got to be Basingstoke Softeners; they couldn’t be bettered.
Checkatrade November 2024
Angela Turner
Salt and filter cartridge deliveries
Great service and helpful delivery by Angela. Will continue to use Basingstoke Softeners as salt supplier.
Checkatrade November 2024
Robert Simpson
Stock control
Use them for salt and now Water filter supplies. Cheaper than going direct to Harvey’s.
Checkatrade May 2025
Tracey Lynch
Office Administrator
"Since calling and speaking with the office and arranging a call out the service was very professional and positive, the office was very helpful."
Checkatrade August 2024
Mel Joyce
Office Administrator
"Called them to investigate faulty softener (12 years old). Beyond economic repair and recommended replacement. New and discounted softener installed within a week of first call. Excellent service in the field from Peter and in the office from Mel."
Checkatrade July 2024
Donna Lovett
Part Time office administrator
"The company arranged a service visit and also sent quotes for a new softener in case our existing one could not be fixed."
Checkatrade July 2024
Peter Fearn
Service engineer
First class service!! Machine was fitted by Peter who carried out a clean and tidy installation. Would highly recommend.
Checkatrade March 2025
Timothy Adams
Service engineer
My water softener started making terrible noises so I called Basingstoke Softeners to arrange for it to be fixed.
Tim came and replaced the shuttle valve and now it’s working fine again. Like another reviewer said it turned out the part was still under warranty so that saved me some money!
I also had a new drinking water tap installed at the same time. I’m very pleased with both jobs especially as the cost was less than I feared it would be.
Checkatrade July 2025
Stephen Shearer
Installation Engineer
Great experience with the team at every stage. Stephen took great care and was really thorough when he did the installation.
He was willing to answer any questions; nothing was too much trouble. Many thanks
Checkatrade July 2025
Adam Gatehouse
Installation Engineer
From first contact with the office, through owner coming out to discuss my requirements to installation by Adam this company were so easy to work with. Great communication, very nice people, polite, good timekeeping and workmanship.
Checkatrade December 2024
Glenn Karpeta
Managing Director
Great service from this company - Glen was charming and explained all & answered all my queries. Within 2/52 Stephen arrived, on time, explained all and got to work - friendly, professional and went through everything once he had installed the softener.
Went through everything and checked I was happy, tidied up everything, and once he left you would never know anyone had been. Very happy with my new “soft” water taps, shower screen sparkling!
I have no hesitations in recommending this company.