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Water Softener Servicing and Repair

Jez. Our Chief Service Engineer

Jez - Our Chief Engineer

When your water softening system develops a problem, you need to rely on a company that can respond quickly and has the necessary skills and experience to identify the issue and ensure that your water softener is repaired and back to operating at peak efficiency. Basingstoke Softeners have over thirty years’ experience in the Water Softener industry. We have encountered many of the problems that can affect the performance of water softeners.

Some common water softener issues are:

  • Salt not going down
  • Starting to notice limescale
  • Water running to drain
  • The water softener is not regenerating
  • Leaking water
  • Using too much salt
  • Build up of salt crystals
  • Salty water
  • Making strange noises

Although we specialise in Kinetico, Harvey and TwinTec water softeners, our service technicians are trained to service all makes of water softeners, including Ensign, Permutit, Culligan, Waterside, Tapworks, HV2 and HV3, 2020c and many more. Once you have booked an appointment with us, we aim to have a technician equipped with any spares and diagnostic tools to you as quickly as possible. They always aim to have your water softener fully operational after their first visit.
Water Softener Service and repair visits cost £84 inclusive of VAT. Any parts used will be at an additional cost.

Don't leave it until it is too late! Book your service now by calling us on 01256 703 346 or sending an email to: